Head of Business Transformation
Business and Digital Transformation Strategy: Develop and implement a cohesive digital and business transformation strategy across the organisation that aligns IT,
processes and people with organisational objectives, focusing on short, medium and long term business priorities. Champion the ethical use of AI and other emerging technologies to unlock operational efficiencies and enhance effective decision making. Ensure transformation initiatives are integrated across all parts of the Group. Identify digital opportunities that align with business goals, enhancing the customer experience and improving internal efficiency.
Leadership and Management: Provide effective leadership and management of a team including resource and budget management. Demonstrate strong leadership across the business and as an active member of the Senior Leadership Team, providing strong project and programme management leadership. Build effective relationships with a diverse range of stakeholders, internally and externally. Embed a continuous improvement culture to business transformation, that empowers functional teams to embrace improvement whilst providing specialist transformation support.
Digital Innovation, AI Integration and IT Alignment: Drive the development and optimisation of IT systems and digital infrastructure to support business objectives, scalability, and innovation. Lead the exploration, implementation and scaling of AI, automation and digital solutions to improve productivity, automate processes and enhance decision making. Ensure core IT systems are future-proofed to support AI-driven solutions, cloud-based technologies, and digital-first business models. Collaborate with stakeholders across the Group to identify opportunities of AI applications in line with business processes. Establish and maintain a governance framework, to manage AI ethics, transparency and accountability and security across digital initiatives
Data Management and Utilisation: Develop and execute a comprehensive data strategy, prioritising data flow, governance, security and accessibility. Drive the adoption of enhanced data analytics and business intelligence tools to improve decision making.
Promote culture of data literacy, enabling teams to leverage insights for innovation and performance improvement.
Process Improvement: Partner with cross functional teams to digitise and to streamline
workflows and deliver high performing, scalable processes. Provide leadership in digital process reengineering initiatives required to support future efficiency and business goals.
Ensure business assurance considerations are factored into all process improvement initiatives, ensuring processes remain compliant.
People and Change Management: Ensure a people focused approach to all transformation initiatives is in place, supporting people through change management initiatives that build confidence in new technologies. Ensure the effective delivery of training programmes that enhance digital literacy, AI fluency, and change readiness across all levels of the organisation. Act as a change champion, ensuring clear communication and stakeholder engagement throughout the transformation journey.
Business Assurance: Act as the Senior Leadership Team (SLT) lead on quality and business assurance across all areas of the organisation. Provide line management for the Business Assurance Manager to ensure Business Assurance function is effectively managed and represented within the SLT. Ensure strategic risks are identified and plans are in place to effectively mitigate them, working with stakeholders to ensure effective risk ownership and risk accountability.
- Rewarding career path: Enjoy a progressive role with a competitive salary structure and bonus scheme.
- Work-life balance: Maintain a healthy work life balance with a flexible 35-hour workweek, 25+ days of annual leave (increasing after 2 years), and the option to buy and sell annual leave.
- Benefits package: A comprehensive benefits package including a competitive pension, leadership development program, team events, healthcare cash plan, rewards and benefits scheme, death-in-service benefit, cost-of-living adjustments and even a birthday day off.